Payment

Q: What payment methods do you accept?

A: We accept all major credit cards as well as paypal. 

Shipping

Q: How much does shipping cost?

A: We offer free shipping anywhere in th US with USPS First Class Mail.

Q: Do you ship overseas?

A: Yes, we ship worldwide with USPS First Class Mail international. The cost is $12.

Please note, some countries charge an import tax / customs fees. Those fees do not go to us and will be billed to you directly if applicable

Q: How long will it take to get my glasses?

A: Most frames are mailed within 24 business hours.  It usually takes 3-5 business days to arrive anywhere in the US but can sometimes take a few days longer. International shipments usually take 5-14 days depending on the shipping method used.

Q: How can I track my order?

A: As soon as your order is shipped you will receive an automated e-mail with your shipping information and the tracking number.

Returns

Q: Can I return my reading glasses if I don’t like them?

Yes, you can return any frames to us for an exchange or a refund.  All returns need to have a RMA in order to be proccesed, please contact us beforehand to request a RMA. All frames sent back to us must be postmarked within 30 days of receipt to qualify for a refund.

Q: What happens if I receive faulty/damaged frames?

We take great care to ensure that all our  reading glasses are correctly described, should this not be the case you can send them back to us for a full refund or exchange.

Size

Q: How are your frames measured?

Here is the way we measure our readers:

Frame width: The total front width from the outside of the frames.

Lens width: The width of the actual lens, not including the frame around it.

Bridge size:  Generally measured as the space between the two lenses. 

Frame Height: The total height from the top of the frames to the bottom.